Return and Refund policy

RETURN POLICY
Last updated June 17. 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.


RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at hello@dravin.shop to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable
method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
Returns will be accepted only if Customer has created opening video of parcel and the parcel is damaged or different from ordered.

QUESTIONS
If you have any questions concerning our return policy. please contact us at:
hello@dravin.shop